Refund Policy


We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return or exchange the item(s):

Contact us within: 14 days of delivery. We can be contacted via email on

Return items back within: 30 days of delivery in their original condition. The items eligible for exchange must be in the same condition that you received them.

Faulty/damaged items: Please provide a photo and we’ll send you a replacement free of charge.

Change of mind: We are happy to refund or exchange. In the case of exchange you will need to cover the cost for postage and any variation in the products value.

Custom made orders: Because of the nature of these items, unless they arrive damaged or defective, we do not accept returns for custom or personalised orders.

Gift cards are non-returnable items.

Shipping Cost

Buyers will be responsible for paying for their own shipping costs when returning the item(s).

Shipping costs are non-refundable. When receiving a refund, the cost of shipping will be deducted from your refund.

If you are shipping an item over $50, you should consider using a trackable shipping service. We can not guarantee that we will receive your returned item(s).